Direktvertrieb Solutionby Solutions-Apps
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FAQ

Frequently asked questions about MLM and direct selling software

Answers on cost, contract term, data migration, compensation plans, GDPR and the app: the most common questions about MLM and direct selling software.

Price and contract

How much does MLM or direct selling software cost?

The price depends on the setup you need and on your compensation plan. MLM Solution, the entry edition, is available as a starter set with €0 upfront cost and a revenue share, ideal for start-ups. Direktvertrieb Solution, the custom premium solution, starts at €15,000 with a 20% down payment and instalments over 24 or 36 months. You get the exact price in the free first call.

Is there a minimum term, or can we cancel monthly?

The software runs as a subscription. The usual term is 24 months. After that the contract renews for one year at a time unless it is cancelled in time: 3 months before the end for module software, 4 months for custom software. We agree on the right term in the first call.

Setup and switching

How long does it take until we are live?

The ready-made models of MLM Solution are often ready within a few days. For a custom premium solution the time depends heavily on scope and compensation plan, so we do not quote a fixed duration. In the first call we estimate the timeline for your case.

Can you migrate our existing partner, customer and sales data?

Yes, 100%. Migrating data from other providers or from Excel is our daily business. We have even built our own onboarding function: when you switch, it supports your distributors and customers as well as your internal staff, so everyone arrives smoothly.

Do we need our own IT staff?

No. We set up the software and run it for you. Usually one administrative employee who can work with the software is enough.

Compensation plan

Which compensation plans are supported?

The ready-made models of MLM Solution already include all common compensation plans, such as binary, unilevel, matrix and stairstep. You simply choose. For the custom software Direktvertrieb Solution we always develop your own plan, exactly as your business needs it.

Can we change the compensation plan later?

Yes, changes are possible. In the ready-made models you can change certain parts of the plan yourself. We also build the custom software so that parts can be adjusted. A compensation plan is deliberately not fully editable, because wrong changes carry a high risk for the commission run. Critical parts are therefore protected to safeguard you and your partners. We implement larger changes together with you.

Technology and law

Is the software GDPR compliant, and where is the data stored?

Yes. The software is GDPR compliant, and the data is stored in Germany. Our BITMi quality seals “Software Hosted in Germany” and “Software Hosted in Europe” confirm this.

Does the software work internationally, with several languages, currencies and tax rules?

Yes. Languages and currencies are freely configurable, and you can activate a new language or currency yourself at any time. Complex tax rules are covered too: VAT per country, reverse charge between EU countries, sales tax in the US states, the different rates of the Canadian provinces and special EU territories such as the Canary Islands.

Is there an app for distributors?

Yes. Distributors get a native app for iOS and Android, plus a progressive web app so that everything stays up to date and runs reliably on any device.

General

What company size is the software right for?

For start-ups as well as large sales organisations. You can start with an affordable entry edition and upgrade at any time, move to a higher level or buy and activate individual modules. The software grows with your company, from the first partner to thousands.

What makes Solutions-Apps different from other providers?

Our software is modern, flexible, state of the art and equipped with AI. It is highly customisable: every module can be activated or deactivated individually. Switching to us is easy, because our onboarding function supports your internal staff and your distributors when you move from another provider. On top come Made in Germany with data storage and support in Germany, our own voice AI Nova and AI functions such as SalesCoach and AI phone prospecting.

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