Direktvertrieb Solutionby Solutions-Apps
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Customer service & tickets

Service requests that never get lost.

Every request becomes a ticket: delivery questions, credit notes, returns and repairs. Everyone sees the status and nothing gets lost.

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What the function does

Ticket systemRequests with status and owner.
Returns and repairsClear processes for every case.
Credit notesCreated directly from the ticket.
Delivery ordersLinked to logistics.

Questions & answers

Can partners open tickets for their customers?

Yes, from the partner portal.

Is the history saved?

Yes. Every ticket stays in the customer history in the CRM.

Let's talk about your process.

30-minute exchange call. We look at your business, not at a sales script.

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